Notice to Our Clients: Client Service Changes in Response to COVID-19

As we continue to monitor reports of the impact of the Coronavirus (COVID-19), we want to assure you that MDC remains committed to delivering outstanding business solutions.

 

During this evolving health situation, the safety and well-being of our team members, clients, and families is our main priority. We greatly care about our communities and want to do our part to keep you healthy, keep our employees healthy and help minimize the spread of the virus.

 

For our MDC Clients:

The MDC office will be closed to walk in traffic until further notice.  We encourage clients to use other means available to communicate and send information at this time.

  • Our professionals are available via email, phone, and through our web ticketing portal, all with the abilities to remote into your computers to offer ongoing support.
  • We highly encourage you to use our Web Ticketing services for business IT needs. You may mail documents to our offices but, again, consider using our portals.
  • All nonessential client visits are suspended until further notice. Onsite support will be limited to emergency cases only, and those cases must be to the level that impacts the business to an extent that warrants the service call.
  • Drop off and pickup of equipment (repaired). We will still except equipment to be repaired and will offer a limited pickup and drop off service. We still want to make sure that you are taken care of, at the same time limiting the social contacts as advised.
  • If you need ink / toner or other items that need picked up, we will happy to service those needs. Just call 235-4030 and talk with Deb to make arranges to get those item(s).

 

Your Data is the root of your business.Your DATA IS Your Business. It is the very root of all your business activities. Are you getting proper backups in the age of Ransomware?

Ransomware has been around for a few years, but during 2015, law enforcement saw an increase in these types of cyber attacks, particularly against organizations because the payoffs are higher. And if the first three months of 2016 are any indication, the number of ransomware incidents—and the ensuing damage they cause—will grow even more by the end of 2016 and into the future. Organizations must prepare for these attacks in advance, or fall victim to them.

According to the FBI you need to:

  • Back up data regularly and verify the integrity of those backups regularly.
  • Secure your backups. Make sure they aren’t connected to the computers and networks they are backing up.

Datago

We can acheive this with our off-site automated data backups.

DataGo Backup Solutions - File level backups for Servers and individual PC's. We offer two offsite backup services. One is a file level backup, DataGo, which is designed for smaller clients who do not need the higher level services such as Server Imaging. The DataGo service is a great service if you have critical documents that you want to get off site for safety, but do not have a dedicated server that needs a full backup imaging solution. DataGo will work on an individual workstation as well as a server.

Click to see how DataGo works.

dataprotect btm

 DataProtect is our full server imaging solution. DataProtect provides the following benefits:
~ Rapid recovery from bare metal to dissimilar hardware or to and from virtual environments.
~ Centralized backup administration from a management console.
~ ShadowProtect Image Manager to automatically consolidate backup image files.
~ Verification and re-verification of backup images.
~ VirtualBoot technology for quick failover to a virtual server.
~ Converter tool to convert to .VHD or .VMDK.
~ Automatic backup of SQL, Exchange and other critical applications.
~ Granular recovery of individual files and folders in moments. 
~ Simplified migration to new Windows servers.
~ Scheduler for automatic full and incremental backups.  

See More About DataProtect by Clicking Here


Datago Client Installer

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MDC Business Technology
111 E. Broadway
Monett Mo. 65708
Phone: 417-235-4030
Fax: 417-235-4033
Hours:
Mon - Fri
9:00am to 5:00pm
 
 MDC toll free
 
MDC Computer Company Inc., Computers  Networks, Monett, MO